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Box Office Policies

Everyone is welcome and accommodations are available

Several of our venues require use of their own preferred ticketing system, including Meymandi Concert Hall and The Rialto. The Master Chorale has no control over these processes or the fees.

Individual tickets to our concerts in Meymandi Concert Hall will have to be purchased through Ticketmaster. We are not able to sell tickets to Meymandi Concert Hall concerts over the phone or from the Master Chorale Box Office.

  • ONLINE – Patrons will have to go online to purchase tickets through Ticketmaster, and pay the associated fees.
    Patrons will (need to) purchase tickets through Ticketmaster online and pay the associated fees.
  • BOX OFFICE – Tickets can also be purchased at the Martin Marietta Center Box Office. Tickets purchased in-person at the Martin Marietta Center Box Office will not incur the Ticketmaster fees, but will still include sales tax and facility fees. Their Box Office hours are currently Monday – Friday 10am – 2pm.
  • AT THE CONCERT – Any remaining tickets will be available for purchase at the concert at the Box Office. Sales taxes and facility fees will still apply, and Ticketmaster fees will not be included.

  • Individual online tickets to these concerts are processed through ChoirGenius and Stripe.
  • Season Packages are also processed through ChoirGenius and Stripe.
  • These concerts are first come, first-served, with no assigned seating.

If you experience any difficulties purchasing tickets or have any questions we are available by phone or email to assist.

  • Individual Online Tickets will receive an email receipt with a digital QR code ticket.
  • Season Ticket Holders will receive physical tickets in the mail prior to the first concert in their respective package.
  • Tickets Purchased Through the Master Chorale – Tickets can either be provided digitally or picked up at Will Call the day of the performance. Choose your preferred method of delivery during checkout.
  • Performances at Meymandi Concert Hall and The Rialto only have digital ticket options.

Box Office staff will have a list of all ticket buyers at all concerts.

Frequently Asked Questions

All venues are handicap accessible with designated handicap parking available. Accessibility information for each venue can be found on our accessibility page. Patrons with special needs, or with any questions about accessibility, should call the Master Chorale office at (919) 301-8022 for assistance.

Doors to the house open 30 minutes prior to the concert, and the Box Office opens 60 minutes beforehand.

Seating in the Martin Marietta Center is assigned/reserved. At all other venues, seating is general admission: first come, first-served.

Martin Marietta Center performances:

  • Under 2 years get in free
  • Ages 2 and up will need a child/student ticket

General Admission concerts:

  • Under 5 years get in free
  • Ages 5 and up will need a child/student ticket

Contact Samantha or call our office with any questions about child/student tickets for General Admission concerts.

The Master Chorale accepts Visa, MasterCard, American Express, Discover, Cash, and Check, as payment for tickets and for donations.

Meymandi Concert Hall is a cashless venue and only accepts credit/debit cards.

Other venues and ticket processing systems are subject to their own terms.

We offer group discounts for groups of 8-10 (15% off) and 10+ (20% off). Please call the Master Chorale Box Office at (919) 301-8022 or email us no later than 24 hours before a concert to make arrangements for a group purchase. Groups discounts are not available at the door.

In addition to group discounts, the Master Chorale offers:

  • Student/child discounts at 50% off
  • Senior (65+) discounts at 10% off
  • Military discounts at 10% off

These discounted tickets are available for purchase online, in advance by phone, or at the Box Office the day of the performance, subject to availability. Contact Samantha with any questions on these discounts.

Will Call tickets are held at the Box Office of our performance venues. Please look for the Will Call sign so that you do not have to wait in the Box Office line. The Box Office and the Will Call locations open one hour prior to each concert.

The Master Chorale has a no refund policy for tickets.

Subscribers may exchange tickets for alternate subscription performances in the same season if you find you will be unable to attend a performance. Patrons need only pay the difference in price if the concert to which you are exchanging is more expensive. If you do not want to exchange the tickets, your purchase can be converted to a tax-deductible donation.

Tickets must be exchanged or converted at least 24 hours prior to the date of the scheduled performance for which you already have tickets. If an event is cancelled, all patrons will receive a full refund of their purchase.